Friendly help when you need it

Contact Cool Kid Beds

Whether you need help choosing the right bed, have a question about delivery or need support with an existing order, we’re here to help.

Send us a message Call 01244 740256
Real customer support Speak to someone who understands our products and orders.
Help before you buy Ask about sizes, mattresses, delivery or choosing the right bed.
After-sales assistance We’ll help with deliveries, damaged items and missing parts.

How Would You Like to Contact Us?

Choose whichever option is most convenient. If your enquiry relates to an existing order, please have your order number ready.

Send us a message

Complete the form below and include as much information as possible so we can help you efficiently.

Go to the contact form

Call our team

Prefer to speak to someone? Give us a call during our customer-service opening hours.

01244 740256
Monday to Saturday, 9am to 5pm

What Can We Help With?

Choose a topic below or send us a message if you would prefer to speak directly to our team.

Product advice Help with bed sizes, mattresses, age suitability and choosing the right product. Delivery questions Ask about delivery times, locations, access requirements or receiving your order. Existing orders Ask about your order or provide additional information for your delivery. Returns and refunds Read about 14-day returns, collections, refunds and unwanted products. Damaged or incorrect items Tell us if something arrived damaged, faulty or different from your order. Missing parts Let us know which component or box is missing so we can help put it right.

Send Us a Message

Tell us how we can help and provide as much detail as possible. A member of our team will review your enquiry and get back to you as soon as possible.

Monday to Saturday, 9am to 5pm
Contacting us about an order? Include your order number below so we can locate your details more quickly.
Please do not include payment-card details or other sensitive financial information.

We’ll only use the information provided to respond to your enquiry and manage any related order or customer-service request.

Prefer to Speak to Us?

Call 01244 740256 or email info@coolkidbeds.co.uk. We’re available Monday to Saturday, 9am to 5pm.